Customer data privacy
We respect the privacy of individuals and our site does not collect or manage any personal data unless it has been provided to us voluntarily by the individual concerned. Any personal data you provide is used to answer queries, process orders or allow access to specific information. You have the right to modify and delete all the personal information found in the "My Account" page. Please inform us if you do not want personal data of yours to be collected.
The only information that we collect and store automatically during normal website usage is typical web server log data. Such data is not telling us who you are or revealing any other information of a personal nature. We use web server log data to generate statistics and measure site activity for the benefit of our users. No data is sold to or shared with third parties.
Terms & conditions of use
All prices and availability of items are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information on pricing and availability. However, some of the items on our Site may be mis-priced or no longer available at the time you place your order.
In the event an item is listed at an incorrect price (for instance due to typographical error), we have the right to refuse or cancel any orders placed for the item listed at the incorrect price whether or not the order has been confirmed and your credit or debit card has been charged. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation.
If we do not believe that we will be able to fill your order at any time, we will notify you of the same by e-mail and we will cancel your order for that item. If any item in your order is out of stock and we will be unable to ship it to you within 30 days of the date of your order, we will notify you of the delay, and you will have the opportunity to cancel the order and receive a refund if you wish by following the directions specified in the notice.
Once you have placed your order, if you have supplied us with your e-mail address, you will receive an e-mail confirmation. If for any reason we are unable to fulfil your order, we will let you know at the earliest opportunity. If payment for an order is processed and if we have already accepted payment for the order, this will be refunded to your account which you made payment. We endeavour to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 3-7 working days following confirmation of an order.